Free downloads for readers

Claude for Small Business Owners

AI at Work · 01. Ten ready-to-install Claude skills, plus the business profile template.

The bundle contains an upload-these folder with one ZIP per skill, a README and the business profile template. Unzip the bundle, but upload the ZIPs inside it as they are.

Or download one skill at a time

• call-notes-to-actions.zip · 1 KBTurns notes or a transcript from a customer call, site visit or team meeting into decisions, actions and a follow-up message. Use when asked to write up a call, visit or meeting.
• enquiry-replies.zip · 1 KBDrafts replies to customer enquiries, follow-ups and complaints in the owner's voice, using the business profile. Use when asked to reply to, answer or follow up a customer message.
• payment-reminders.zip · 1 KBDrafts polite, firm reminders for unpaid or overdue invoices, from a friendly nudge to a final notice. Use when asked to chase payment, follow up an invoice or write a reminder.
• quote-builder.zip · 1 KBTurns rough job notes into a clear written quote or proposal using the owner's own price list. Use when asked to write, price up or tidy a quote, estimate or proposal for a customer.
• review-replies.zip · 1 KBWrites short, public replies to online customer reviews, good or bad, in the owner's voice. Use when asked to respond to a Google, Facebook, Tripadvisor, Trustpilot or other review.
• social-post-planner.zip · 1 KBPlans and drafts a batch of social media posts from what is actually happening in the business. Use when asked for social posts, a content calendar or captions for Instagram, Facebook or LinkedIn.
• sop-writer.zip · 1 KBTurns voice notes, rough notes or a walkthrough into a clear standard operating procedure and checklist. Use when asked to document how a task is done, write an SOP, a checklist or training notes.
• web-copy-writer.zip · 1 KBWrites or rewrites website pages such as home, service, about and FAQ pages in plain, local, searchable language. Use when asked to write, improve or check copy for the business website.
• weekly-numbers-review.zip · 1 KBReads a sales, bookings or spending export and writes a one-page weekly review with the key numbers, changes and questions. Use when asked to review, summarise or explain business figures.
• weekly-planner.zip · 1 KBTurns a brain dump of tasks, jobs and worries into a realistic weekly plan with priorities, time blocks and things to drop or delegate. Use when asked to plan the week or sort out a to-do list.

How to install (Claude on the web or Desktop)

1. In Settings > Capabilities, switch on Code execution and file creation (called Create and edit files in the newer layout).
2. Go to Customize > Skills, click +, then Create skill, then Upload a skill.
3. Choose one skill ZIP. Repeat for each skill you want.

Claude Code: unzip each skill into ~/.claude/skills/. No Skills on your plan? Use the Project fallback in Chapter 2 of the book. Instructions checked November 2026.